Privacy policy
PRIVACY POLICY
Last updated: August 14, 2025
SECONDS BY EN LLC (“SECONDS BY EN,” “we,” “our,” or “us”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect or Process
“Personal information” means information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified.
We may collect or process the following categories of personal information, depending on your interactions with our Services, your location, and applicable law:
Contact Details – Name, billing address, shipping address, phone number, email address
Financial Information – Credit/debit card details, payment account information, transaction history, payment confirmations
Account Information – Username, password, security questions, preferences, and settings
Transaction Information – Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled
Communications – Information you provide when contacting us for support or inquiries
Device Information – Device type, browser type, network connection, IP address, unique identifiers
Usage Information – How and when you interact with or navigate our Services
2. Personal Information Sources
We may collect personal information from:
Directly from you – When you create an account, make a purchase, or communicate with us
Automatically – Through your device when you use our Services, including via cookies and similar technologies
From service providers – When we engage them to provide technology, process transactions, or perform other functions
From partners or other third parties – As allowed by law
3. How We Use Your Personal Information
We may use personal information for:
Providing, tailoring, and improving the Services – Process payments, fulfill orders, manage accounts, remember preferences, arrange shipping, facilitate returns, and recommend products
Marketing and advertising – Send marketing communications and display targeted ads, including based on prior purchases or activity
Security and fraud prevention – Authenticate accounts, detect and prevent fraud, investigate illegal activity, and secure the Services
Communicating with you – Provide customer support, respond to inquiries, and maintain our business relationship
Legal compliance – Comply with laws, respond to legal requests, enforce policies, and resolve disputes
4. How We Disclose Personal Information
We may disclose your personal information to:
Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, fulfillment, analytics, customer support, shipping)
Business and marketing partners who provide advertising or promotional services
Third parties when you request or consent to disclosure (e.g., social media integrations, product shipments)
Our affiliates or within our corporate group
Third parties as part of a business transaction (e.g., merger, acquisition, bankruptcy) or to comply with legal obligations
5. Relationship with Shopify
Our Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify, and may be processed in countries other than where you live.
Shopify may also process your personal information to provide enhanced features, analyze usage across merchants, and improve its services. In such cases, Shopify is the controller for those processing activities.
For more details, see the Shopify Consumer Privacy Policy at: https://www.shopify.com/legal/privacy and the Shopify Privacy Portal at: https://privacy.shopify.com/en
6. Third-Party Websites and Links
We may link to websites operated by third parties. We are not responsible for the privacy or security of these sites. If you choose to visit them, review their policies.
7. Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe your child has provided personal information to us, contact us to request deletion.
As of this Privacy Policy’s effective date, we do not knowingly “share” or “sell” personal information of individuals under 16 years old, as defined by applicable law.
8. Security and Retention
We take reasonable measures to protect your personal information, but no system is 100% secure. Do not send sensitive information through unsecure channels.
We retain personal information only as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.
9. Your Rights and Choices
Depending on your location, you may have the right to:
Access/know the personal information we hold about you
Request deletion of your personal information
Correct inaccurate personal information
Receive a copy of your personal information (portability)
Opt out of the “sale” or “sharing” of your personal information for targeted advertising
Manage communication preferences
You may exercise these rights through our Services or by contacting us using the details below. We may need to verify your identity before processing requests.
We will not discriminate against you for exercising these rights.
10. Complaints
If you have concerns about our handling of your personal information, contact us using the details below. You may also have the right to appeal or lodge a complaint with your local data protection authority.
11. International Transfers
We may transfer, store, and process your personal information outside your country. If transferred from the EEA or UK, we use recognized safeguards such as Standard Contractual Clauses unless the destination country has been deemed adequate by the applicable authority.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last updated” date.
Contact Us
SECONDS BY EN LLC
Email: secondsbyen@gmail.com
Phone: (213) 653-8754